Part-Time Sales Associate

Are you an experienced Retail Sales professional with a passion for premium products and exceptional customer service? Do you excel in environments where attention to detail and customer satisfaction are paramount?

At Instyle Sofas, we specialise in beautifully crafted, made-to-measure sofas and chairs, predominantly handcrafted in Scotland by skilled artisans with decades of expertise. As our Part-Time Sales Associate, you will be the welcoming face of our showroom and the first point of contact for our valued customers - delivering a seamless, personalised experience from initial enquiry through to delivery.

Our master craftsmen create furniture of distinction, combining traditional skills with outstanding quality. Our customers choose us not only for our superior craftsmanship but for the smooth, professional journey we provide every step of the way.

We are now seeking a proactive, customer-focused individual to join our sales team (3 days per week / Wednesday to Friday). If you have experience in a showroom-based sales environment - such as automotive, electronics, home furnishings, or other premium retail sectors - and take pride in delivering exceptional service, we would love to hear from you.

We're looking for someone who:

• Thrives in a sales environment, whether in furniture, home interiors, automotive, or high-end electronics retail.
• Understands the value of premium products and delivers exceptional customer service at every stage - from initial enquiry to finance processing and a seamless overall experience.
• Builds strong, lasting relationships with customers, always putting their needs first.
• Is a supportive team player who contributes to a positive and collaborative workplace.

Who We're Looking For

As a key member of our Sales team, based in our Flagship showroom in Uddingston/Glasgow, you will:

• Welcome customers and provide expert guidance on purchasing our premium, bespoke sofas.
• Accurately process customer orders and finance applications with attention to detail.
• Work collaboratively with the team to deliver a professional, seamless, and memorable customer experience.
• Maintain the showroom to the highest standards, creating an inviting, inspiring environment through excellent housekeeping, cleanliness, and thoughtful furniture presentation.
• Continuously develop in-depth knowledge of our products and services to confidently offer tailored advice and recommendations.
• Support the wider team by taking on additional responsibilities as needed to enhance the overall customer experience.

Preferred:

• Previous experience in a furniture retail or showroom environment is highly desirable.

Perks & Benefits:

• Work Wednesday to Friday, 10 AM - 6 PM, with around 5 weekends per year to cover colleagues’ annual leave.
• Join a friendly, supportive, and collaborative team.
• Enjoy staff discounts on our premium products.
• Free on-site parking.
• Access to pension plans.

If you're a passionate, customer-focused sales professional with experience in showroom sales, home furnishings, automotive, or other premium retail sectors, we'd love to hear from you!

Apply today and help us continue delivering exceptional craftsmanship and an outstanding customer experience.